Privacy policy
At Goodlife, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services. By using Goodlife’s platform, you agree to the practices described below.
1. Information We Collect
We only collect personal information that is necessary to provide and improve our services. The types of information we may gather include:
- Order-related information: Name, shipping address, email address (e.g., support@goodlifestore.shop for communication), phone number (optional), and payment method details (we do not store full payment card information—this is handled by secure third-party payment processors).
- Website usage data: Non-identifiable information such as your device type, browser, IP address, and pages visited (collected via cookies to enhance your browsing experience, e.g., remembering your preferences).
- Voluntary information: Feedback, survey responses, or messages you send to us via email or contact forms.
2. How We Use Your Information
Your personal information is used solely for legitimate business purposes, including:
- Processing and delivering your orders (e.g., using your address to ship products, your email to send order confirmations and tracking updates).
- Providing customer support (responding to your inquiries via support@goodlifestore.shop or other channels).
- Improving our services (analyzing website usage to optimize product offerings, user experience, and service quality).
- Ensuring security (protecting against fraud, unauthorized access, or misuse of our platform).
We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. Third parties (e.g., payment processors, shipping providers) may only access your information to assist us in delivering services, and they are required to protect your data.
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or alteration. These include:
- Secure socket layer (SSL) encryption for data transmitted between your device and our website.
- Restricted access to personal information (only authorized team members can access data relevant to their roles).
- Regular reviews and updates of our security practices to address emerging risks.
4. Your Rights Regarding Personal Information
You have the right to:
- Access the personal information we hold about you (contact us at support@goodlifestore.shop to request a copy).
- Correct inaccuracies in your information (e.g., updating your shipping address via your account or emailing us).
- Request the deletion of your personal information (we will comply unless we are required to retain it for legal or business purposes, e.g., order records for tax compliance).
- Opt out of non-essential communications (you can unsubscribe from promotional emails via the link in the email, or email support@goodlifestore.shop to adjust your preferences).
5. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
6. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us via email at support@goodlifestore.shop Our team will respond to your inquiry promptly and assist with resolving any issues.
Last updated: [Current Date, August 2025]