Terms of service
Welcome to Goodlife. By accessing, browsing, or using our website (including placing orders, purchasing products, or interacting with our services), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully—if you do not agree, do not use our platform. For questions about these terms, contact us at support@goodlifestore.shop.
1. Eligibility to Use Our Services
- You must be at least 18 years old (or have the consent of a parent/guardian if you are a minor) to place an order or use our services.
- You represent that all information you provide (e.g., shipping address, email, payment details) is accurate, complete, and up-to-date. We reserve the right to cancel orders if information is found to be false or misleading.
2. Order Placement & Confirmation
- When you place an order on Goodlife, you submit a “request to purchase” products. We reserve the right to accept or reject your order (e.g., if a product is out of stock, pricing is incorrect, or there are issues with your payment/address).
- An order is only confirmed once you receive a formal “order confirmation email” from us. This email will include your order number, product details, and shipping information. If you do not receive a confirmation email within 24 hours of checkout, contact support@goodlifestore.shop to verify your order status.
3. Product Information & Pricing
- We strive to display accurate product descriptions, images, and pricing on our website. However, we do not guarantee that all information is error-free (e.g., typos, outdated stock levels). If a pricing error is identified after an order is placed, we will notify you and offer to adjust the price or cancel the order (with a full refund if payment was already made).
- Product availability is subject to change without notice. If a product you ordered becomes unavailable after confirmation, we will contact you via email to offer a replacement, refund, or store credit (your choice).
4. Payment Terms
- You agree to pay the full amount specified at checkout (including any applicable taxes—shipping is free for all orders, as outlined in our Shipping Policy).
- We accept major payment methods (e.g., credit cards, debit cards, PayPal) via secure third-party processors. We do not store your full payment details; all transactions are encrypted to protect your financial information.
- If your payment is declined, we will notify you, and your order will not be processed until payment is successfully completed. For payment-related issues, contact your payment provider or support@goodlifestore.shop for assistance.
5. Use of Our Website
- You may use our website only for lawful purposes (e.g., browsing products, placing legitimate orders). You may not:
- Use automated tools (e.g., bots, scrapers) to access or collect data from our site without permission.
- Upload or share harmful content (e.g., viruses, spam) or engage in fraudulent activity (e.g., identity theft, unauthorized purchases).
- Modify, reproduce, or distribute any content from our website without written consent.
- We reserve the right to suspend or terminate your access to our site if you violate these terms.
6. Limitation of Liability
- Goodlife is not liable for indirect, incidental, or consequential damages (e.g., lost profits, delays due to unforeseen events) arising from your use of our services. Our liability is limited to the total amount you paid for the affected product(s).
- We are not responsible for delays caused by third parties (e.g., couriers, payment processors) or events beyond our control (e.g., natural disasters, customs hold-ups—see our Shipping Policy for details on delivery delays).
7. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in laws, business practices, or service offerings. Any updates will be posted on this page with a revised “Last updated” date. Your continued use of Goodlife after changes are made constitutes acceptance of the new terms.
8. Contact Us
If you have questions, disputes, or concerns related to these Terms of Service, please reach out to our team via email at support@goodlifestore.shop. We will work to resolve issues promptly and fairly.
Last updated: [Current Date, August 2025]